Warranty Manager, UAE

Job Title: Warranty Manager

Job Location: UAE, Dubai

Salary offered: 22,000 p.m.

Company: A multinational automotive organization to handle their operations for their office based in Dubai

Requirements:

• The ideal candidate should be a licensed Automotive Mechanic and should have at least 2 years Dealership Service Management experience.
• Should have complete knowledge of all service processes and product range and should also be able to understand all technical and warranty processes.
• Should have strong communication skills and a be able to monitor and manage the retail network with regards to warranty.
• Should have a challenging personality with a strength of character to work within a automotive environment.

Job Role:

• Adjudicating dealer warranty claims within the policy guidelines.
• Managing dealer warranty enquiries.
• Distributing related news and information.
• Distributing credit and debit notes.
• Conducting on site dealer audits as required.
• Conducting dealer warranty training.
• Participating in factory training.
• Conducting warranty dealer workshops when necessary.
• Ensuring whether the parts checking and the disposal is within policy.
• Ensuring dealer submission for labour rates is coordinated and approved by the company.
• Managing dealer warranty reporting.
• Developing processes to improve dealer satisfaction where necessary.
• Develop reports to monitor dealer performance in regards to warranty.
• Ensuring that internal claims for company fleet are complete and managed.
• Communicating with IT department to ensure all systems remain up to date and operational.
• Ensuring landed cost calculation is completed in conjunction with Parts Division Adjudicating Service Package claims, maintain and update claim database, liaise with finance dept. to ensure prompt and correct payments.

To apply follow the link : http://www.gnads4u.com/extern.htm?http://www.clarendonparker.com/candidate/rec_job_details.rss.asp?p_job_sys_id=20414

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